Privacy Policy

At General Electronics, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you interact with our website, visit our physical store, or make a purchase.

By using our website or services, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of personal information:

• Identity Information – Full name, email address, phone number, CNIC (where required)

• Contact Information – Billing and shipping address

• Payment Information – Bank details, transaction history (processed securely via third-party providers)

• Order History – Products viewed, purchased, returned

• Device/Technical Data – IP address, browser type, device info, access time (via cookies and analytics)

• Feedback/Communication – Product reviews, inquiries, messages, complaints

How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Deliver invoices, confirmations, and shipping updates

• Improve our services and product offerings

• Provide customer support

• Manage your account and preferences

• Send you promotional emails, SMS, or WhatsApp messages (only with your consent)

• Comply with legal obligations

How We Share Your Information

We do not sell or rent your personal information.

We may share your data with:

• Courier and logistics partners (for deliveries)

• Payment processors (to handle transactions)

• Marketing partners (only if you opt-in)

• Legal authorities (if required under law)

All third parties are expected to maintain the confidentiality and security of your data.

How We Protect Your Information

We take reasonable precautions to protect your information:

• Secure servers and firewalls

• Data encryption during transmission (e.g., SSL certificates)

• Access control and restricted employee access

• Regular security audits

Please note that no online platform is 100% secure, but we are committed to following industry best practices to protect your data.

Cookies and Tracking

Our website uses cookies to:

• Remember your preferences

• Analyze visitor behavior and improve user experience

• Show targeted advertisements (if applicable)

You can manage or disable cookies through your browser settings, but this may affect some features on our site.

Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your information (subject to legal and business requirements)

• Opt out of marketing communications at any time

To exercise any of these rights, contact us at info@generalelectronics.com.pk

Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, security, or privacy practices of third-party sites. Please review their privacy policies before engaging with them.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📧 info@generalelectronics.com.pk
📞 +92-325-9162582